Privacy policy

Last updated 16 October 2026

Website: [https://emanhomes.com](https://emanhomes.com)
Company: Eman Homes Limited GH
Effective Date: 16th October, 2026

Who We Are

Eman Homes Limited GH (“Eman Homes”, “we”, “us” or “our”) is responsible for personal information collected through this website.

Address: Dzen-Ayor, East Legon, Accra, Ghana
Email: [emanpages@gmail.com](mailto\:emanpages@gmail.com)
Phone: +233 20 584 3775

Information We Collect

When you submit an enquiry through our contact page, a property page or another website form, we may collect:

Your name, email address and phone or WhatsApp number.
Your message, the type of enquiry and your preferred contact method.
The property you enquire about, if applicable, and the page from which you submitted the enquiry.
Your confirmation that we may contact you about your enquiry, together with the date and time of submission.

When you browse our website, our hosting and security providers may process technical information, such as your IP address, browser type and the pages you request.

We may temporarily process your IP address, for approximately ten minutes, to limit repeated form submissions and protect the website against spam. We do not store this IP address alongside your enquiry record.

How We Use Your Information

We use personal information for the following purposes:

To respond to your enquiries and follow up about the property or service you requested information about.
To arrange property viewings or consultations that you request.
To maintain records of enquiries and our communications with you.
To protect the website against spam, abuse and security threats.
To understand website usage and improve our services through aggregated analytics, where analytics is enabled.

We do not sell your personal information. We will only send you marketing messages where you have agreed to receive them, and you may ask us to stop sending such messages at any time.

Legal Basis for Processing

We process personal information in accordance with applicable data protection laws, including the Data Protection Act, 2012 (Act 843) of Ghana.

Depending on the circumstances, we may process your information based on your consent, to take steps you request before entering into an agreement, or where processing is necessary for our legitimate business interests, such as operating and protecting our website.

Where consent is required by law, we will seek it before processing your information for the relevant purpose.

Who We Share Information With

We share personal information only where reasonably necessary to operate our website, respond to enquiries, provide our services or meet legal obligations.

Our website and related services may involve the following providers:

Website hosting and delivery: Render and Cloudflare may process technical information to host, deliver and protect the website.
Email: Google services, including Gmail, may be used to deliver enquiry notifications to our team.
Image hosting: Cloudinary may store and deliver property photographs and other website images. It is not intended to store enquiry details.
Analytics: Google Analytics may process website usage information if analytics is enabled.
Professional advisers and authorities: We may disclose information to professional advisers or relevant authorities where necessary or legally required.

Some website pages may load content from third-party providers, including embedded Instagram or YouTube videos, fonts and styling libraries. These providers may receive technical information, including your IP address, and may use cookies or similar technologies in accordance with their own privacy policies.

Links to WhatsApp, Google Forms and our social media profiles may take you to external services. When you use those services, their respective privacy policies and terms apply.

International Transfers

Some of our service providers may store or process personal information on servers located outside Ghana. Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer and subsequent processing comply with applicable Ghanaian data protection requirements.

Our website may use essential cookies to support website security, protect forms against unauthorised submissions and maintain authenticated sessions for authorised staff using the administration area.

If analytics is enabled, Google Analytics may use cookies or similar technologies to measure website usage. Embedded videos and other third-party content may also use their own cookies or tracking technologies.

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain website functions, including enquiry forms.

How Long We Keep Your Information

We retain enquiry records for as long as reasonably necessary to respond to your enquiry, manage any resulting business relationship and meet applicable legal or record-keeping obligations.

When personal information is no longer required for these purposes, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to any legal obligations requiring further retention.

How We Protect Your Information

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Enquiry records are stored in a secured database intended to be accessible only to authorised Eman Homes personnel. The website uses encrypted HTTPS connections, and staff access is managed through individual accounts and permissions.

No method of electronic storage or transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we take reasonable steps to safeguard the information entrusted to us.

Your Privacy Rights

Subject to applicable law, including the Data Protection Act, 2012 (Act 843), you may have the right to:

Ask whether we hold personal information about you and request access to that information.
Request correction of inaccurate or incomplete personal information.
Request deletion of personal information where we no longer have a valid legal basis to retain it.
Object to or request that we stop processing your information for direct marketing.
Exercise any other rights available to you under applicable data protection law.

To make a privacy request, contact us using the details provided in the “Who We Are” section. We may need to verify your identity before processing your request.

Children's Privacy

This website is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information through our website, please contact us so that we can assess the situation and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable legal requirements.

Any updated version will be published on this page. The effective date at the top of the policy indicates when the current version took effect. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how Eman Homes handles personal information, please contact us.

Eman Homes Limited GH

Address: Dzen-Ayor, East Legon, Accra, Ghana
Email: [emanpages@gmail.com](mailto\:emanpages@gmail.com)
Phone: +233 20 584 3775
Website: [https://emanhomes.com](https://emanhomes.com)